About Our Service
All deliveries take place between 7.30am and 6pm Monday – Friday, unless a Saturday delivery option is chosen. Working days exclude Saturday, Sunday and bank holidays.
We cannot guarantee delivery within our usual timescales to a small number of remote rural areas. Our Couriers will not deliver to the following postcodes* on a next working day service. Delivery takes 2/3 working days.
The delivery options are the same for every product unless stated in the description on the product page.
Your order will be delivered within 5 working days.
Next working day delivery
Order before 5pm Monday - Thursday and get it the next day.
Order before 5pm Friday and get it on Monday.
Order after 5pm Friday, Saturday or Sunday and get it on Tuesday.
Order before 5pm Friday (with the Saturday delivery option), and get it on Saturday.
Attempted Delivery Information:
If you are not in, they will try your immediate neighbour or take it to your local Post Office for you to collect. If the Parcelforce depot is closer, your parcel will go there instead. You can then arrange re-delivery by calling the number on the card. They will hold on to this for 14 days. The driver should leave a calling card informing you of where they have left it.
If you are not in they will try your immediate neighbour or take it to your local Royal Mail delivery office (not Post Office) for you to collect. They will hold on to this for 14 days. The driver should leave a calling card informing you of where they have left it.
*AB10-25, AB30-39, AB41-45, AB51-56 & 63, BT21-94DD8-11, DG1-16, EX16-23, EX31-39, FK1-21, G63, HS1-9, IM19- &99, IV1-63, KA27-28, KW1-17, LD1-8, LL15-78, PA20-78, PH17-50, PL10-35, PO30-41, SY7-25, TD1-15, TR1-27, ZE1-3.