Over the past decade, Action Sports–which encompasses surf, skate, snow and BMX–has grown into a billion dollar industry. Predominantly associated with a young audience, it has an irreverent, urban culture, which segues into the worlds of fashion, footwear and music, its growth has been remorseless.

Given its youthful demographic and the specialist nature of each sport, it was inevitable that Action Sports retailing would migrate online. Route One specialises in skateboarding, snowboarding and inline skating and historically traded out of the high street. We launched our online store in 1998.

Over the past decade, the online business has served over 500,000 customers and continues to experience exceptional growth. Our catalogue, which is published 8 times a year, is the bible for the skate industry and in 2009, Route One worked with Nike 6.0 to launch their first concept store in Edinburgh and Mpora to launch the Big Push.

In 2010, Route One celebrated “20 Years of Community Service” and hosted community projects from its stores in Edinburgh, Guildford, Brighton, Cardiff, Bath and Southampton.

We are always interested to hear from enthusiastic, creative and commercial individuals who share our passion for Action Sports and who want to be part of one of the most dynamic marketplaces in the world.

If you are interested in working for Route One, please send your CV to: Please note: due to the amount of applications we get on a daily basis, we cannot reply to everyone; we do endeavour to look at every single applicant.

Current Vacancies

Last Updated 07/08/2017

Vacancy - Call Centre Operative

We are currently recruiting for the position in of Customer Service Advisor for a busy online men's fashion and sports retailer.

The position will involve inbound/outbound service calls, email communication, returns processing and general data processing and admin tasks. This role will require you to work as part of a small but dedicated team, Mon-Fri with some extra hours at busier times of year.

A successful candidate will:

Be able to provide excellent customer service, field complaints and resolve problems for customers
Possess excellent written and spoken communication skills, including professional and helpful telephone manner
Be fully computer literate, with experience of Microsoft Office
Have experience in a customer/retail/admin service background
Have access to own transport, as we are in a fairly rural location.

If you think you fit the bill and would like to be considered, please send your CV to

Job Type: Full-time

Salary: £16,000.00 /year