Discount Terms & Conditions

10% Off Student Discount (Unidays)

Open to UK mainland, Denmark, and Republic of Ireland Only
Not in conjunction with any other offer
Available on full price product only

Offer Terms:

  • Route One reserves the right to cancel any order, or withdraw, extend or amend any promotions at our discretion.
  • Discount/media codes must be entered in the “offer code box” at the checkout.
  • We are unable to guarantee that we can apply a discount code after an order has been placed in the event a customer neglects to add the relevant code when ordering.
  • All offers are time bound, expiry dates will be specified. All offers end at midnight unless specified otherwise.
  • The time period for sales, promotions and any other discounts are final. We are unable to apply discounted prices or promotional offers outside the initial time frame given.
  • If an item you have purchased later is reduced in price, we are unable to match this price. You can, however, return the item you purchased at full price, and re-purchase the item at the discounted price.
  • Minimum spends apply where specified.
  • Promotional products must be added to the basket when specified for the related discount to apply.
  • Offers cannot be used in conjunction with any other offer.
  • Discount codes are restricted to our UK website unless otherwise specified.
  • Not all online offers are available in our high street stores. Please check directly with your local store to see if the offer is valid.
  • We are unable to guarantee that we can apply grip to or assemble any skateboards purchased via a promotion.
  • All stock is sold on a first-come, first-serve basis. If an item you have purchased is no longer available, we reserve the right to cancel and refund your order if we are unable to contact you.
  • On ‘Spend & Save’ promotions, the discounted amount will be divided equally across all items ordered.
  • Free delivery promotions are for standard 3-5 working day delivery unless otherwise specified.
  • Delivery offers are applied after all other discounts are deducted from the order. E.g. If your order sub-total is £55, and you apply a £10 discount to your order, you will no longer be eligible to receive a ‘free delivery on orders over £50’ offer.
  • Route One reserves the right to cancel an order where the terms and conditions laid out have not been adhered to, or any order that has exceeded reasonable use of a promotion, offer or discount.

Buy One Get One Free and 3 for 2 Offer Terms

  • On 3 for 2 and Buy One Get One Free (or ‘BOGOF’) offers, the cheapest item will be the free item. This item will show as a value of £0.00 on your order. 
  • All items must be added to the basket.
  • In the event that all products selected are of the same value, the free item will be generated at random.
  • 3 for 2 offers are limited to a single use per order.
  • Buy One Get One Free and 3 for 2 Offer Returns
  • In the event that you wish to return an item from a BOGOF offer, you must return both items to receive a refund. If one item is returned, you will not receive any funds in return, as the offer will no longer be valid.
  • Items bought on BOGOF offers may be returned for an exchange of another item included in the offer.
  • In the event a refund is requested, the cost of the free item will be deducted from the refund amount prior to the refund being issued, due to the order no longer meeting the requirements of the promotion.
  • In the event the free product is returned, no refund will be applied.
  • Items purchased as part of a 3 for 2 offers can be exchanged for any other product within the offer to an equal value. Items of a higher value will be charged the additional value; cheaper items will be refunded the difference as long as this does not affect the cheapest/free item.
  • 3 For 2 Offer excludes Route One promotional beanies, Free MOB grip with decks, Free hardware pack and the Nike Medicom Dunk - These items will not count towards the 3 items required for the discount and also wont have the discount applied to them.

Returns

  • All item refunds are valued at the price paid, including products purchased under discounts and offers.
  • Items purchased from a promotional product group (e.g. 50% Off 50 products) may be returned and exchanged, but another item from the same product group must be selected in order to qualify for the original promotion. For all other exchange items, the product will be exchanged at the price paid.